Legal

Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your data.

1. GENERAL

This Website with the URL of "Website/Site" is operated by WisePe Private Limited ("We/Our/Us"). We are committed to protecting and respecting your privacy. We collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 and other applicable laws. By accessing or using our Website, you agree to the practices described in this Policy.

We collect your personal information in order to provide and continually improve our products and services. Our Privacy Policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically.

All partner firms and any third parties working with or for Us, and who have access to personal information, are expected to read and comply with this policy. No third party may access or process sensitive personal information held by Us without first entering into a confidentiality agreement.

2. HOW WE COLLECT THE INFORMATION

  • From you directly and through this Site: We may collect information when you visit or use our Website. The data collected depends on the context of your interaction with the Site.
  • Through business interaction: We may collect information through direct business engagement, meetings, or formal agreements.
  • From other sources: We may receive data from third-party service providers or partners in connection with the services offered.

3. INFORMATION WE COLLECT

We collect information primarily to provide better services to our users, including:

  • Name, mobile number, email address, identification documents, business details, location
  • Sensitive personal information such as demographic and biometric data (where applicable)
  • Automatically collected data such as IP address, device information, and usage analytics

By using this Website, you agree that We may display your feedback on the Website and in marketing materials.

4. HOW WE USE INFORMATION

We use collected information to:

  • Provide, maintain, protect, and improve our services
  • Personalize user experience and recommendations
  • Process transactions and manage accounts
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and prevent fraud
  • Send service updates, promotions, and notices (with consent)

5. DATA TRANSFER

We may share your data with affiliates, subsidiaries, vendors, or service providers strictly to fulfill services on our behalf and in compliance with applicable data protection laws. Such third parties are bound by confidentiality and data protection obligations.

We may disclose information to comply with legal requirements, enforce agreements, prevent fraud, or protect rights, safety, and property.

6. DATA SECURITY

We take reasonable technical, administrative, and physical measures to protect your personal data, including SSL encryption and PCI DSS compliance where applicable. Access to personal data is restricted to authorized personnel only.

You are responsible for safeguarding your login credentials and preventing unauthorized access to your account.

7. DATA RETENTION POLICY

Personal data is retained for a period of 6 months or as required by applicable laws or business needs.

8. LINKS TO THIRD-PARTY SITES/APPS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies separately.

9. SHARING OF PERSONAL INFORMATION

We do not share your personal data without your consent, except where required by law, for service delivery, legal compliance, business transfers, or to protect rights and safety.

10. CHILDREN

If you are under 18 years of age, you may use this Website only with the involvement of a parent or legal guardian. We are not responsible for non-compliance with this requirement.

11. YOUR INFORMATION CHOICES AND CHANGES

You may opt out of promotional communications and request access, correction, or deletion of your personal data, subject to applicable laws, by contacting us.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Continued use of the Website after changes are published constitutes acceptance of the revised policy.

CONTACT DETAILS

Email: info@securewisepe.com